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We are delighted to announce that the first ever BCI Crisis Management Report - sponsored by International SOS - is now available to download.

The BCI Crisis Management report focuses on the emerging crisis management trends brought to the forefront after COVID-19. The centralization of key strategic processes along with the ability to communicate these processes through layers of central, regional, and country level teams was the key to a successful crisis management structure.

The report shows how a more collaborative approach to crisis and staff health & wellbeing are now considered as an integral part of a crisis response; indicating that many organizations have realised that without healthy staff - who are fully engaged and have good channels of communication - a response is much less likely to be effective.

Technology was also a major part of many organizations’ response strategy . It has been labelled as crucial for an effective and quick response to remote working, communication and exercising.

The report also includes the top twelve keys to a successful response.