This is the first comprehensive report to analyse the disruptive impacts COVID-19 has had on business and the business continuity and resilience profession.

The COVID-19 pandemic has completely changed people's lives and the way in which organizations operate and do business. The responses to this insightful report provide a powerful account of these changes. The report is based on nearly 800 respondents, with representation from every continent, as well as in-depth interviews from senior professionals.

The report contains key findings that will serve the industry for years to come and will act as a benchmark for future pandemics and global crisis.

Key insights include:

• The level of preparedness of organizations
• Which individuals and departments have taken responsibility
• Where organizations have been obtaining critical information
• How organizations are planning their recovery

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