Benchmarking supply chain BC

Multi-tier supplier networks. Interconnected risks. Physical vs. non-physical disruption. Supply chains have never been more complex. How has this changed the way organisations approach BC? We asked 526 participants from across 64 countries to share their experiences.

Now in its eighth year, our Supply Chain Resilience Report – created in partnership with Zurich – comprehensively accounts for the causes and consequences of supply chain disruption worldwide and monitors what this means for business continuity and resilience.

Key findings

• Unplanned IT or telecommunications outages top the list of disruptions for the fifth year running
• The biggest increase in disruption came from exchange rate volatility
• The number of organizations that don’t identify key suppliers rose by 5%
• Management commitment to supply chain resilience has fallen by 6%
• Business continuity uptake among SMEs is now similar to that of large businesses, after being 20% lower last year
• Just under half (43%) of organizations don’t have insurance for supply chain disruption