Mrs Heather Merchan MBCI
Global Business Continuity & Crisis Management Lead , Deloitte Touche Tohmatsu Limited , United States, MBCI
Corporate security & resilience leader specializing in business continuity, crisis management and policy and standards. Financial Services and Big 4 background. Resilience Lead for the Deloitte Global Security Office.
Chair of the BCI Board of Directors.
Expert on ISO Technical Committee 292 – evolving security & resilience international standards.
Imperial College Executive MBA graduate with a passion for solving challenges and empowering people and change.