Mrs Jacqueline Ratcliffe
Head - Operational Risk & Resilience, Meraas Holding, United Arab Emirates, Affiliate
Jacqueline leads the Group Operational Risk & Resilience function for MERAAS, a Dubai-based holding and development company. She previously ran the Asia Pacific and Middle East offices of Regester Larkin, a specialist crisis, issues and reputation management consultancy that was acquired by Deloitte in 2016. Based in the UAE since 2006, Jacqueline has advised and coached organisations at various stages of risk maturity and crisis preparedness across the Middle East, Africa and Asia Pacific.
Specialist areas include: organisational resilience; crisis and reputation management; operational risk management; change management; issue resolution; corporate policy and positioning; corporate communications, as well as brand and marketing strategy.